Return Policy
We believe every purchase should leave you feeling excited!
If something doesn’t quite meet your expectations, don’t worry—we’ve got your back. From returns to exchanges, we’ve designed our policies to be straightforward and customer-focused.
✨Returns...
We happily accept returns within 14 days of the delivery date indicated by your tracking number. However, items returned after this window may not be eligible for return or exchange.
Requirements for Returns:
- Items must be unused and in their original packaging to receive a full refund.
- Items not meeting these conditions may qualify for store credit instead.
Return Address:
All returns should be sent to — 702 21st St, Vero Beach, FL 32960.
Return Shipping:
You’ll be responsible for the shipping costs on returns, but we’ve got a tip: for items over $75, using a trackable shipping service is a smart way to ensure your package arrives safely.
✨Exchanges
We’re happy to offer exchanges for products that are unopened and still in their original packaging.
To start an exchange, simply reach out to us at ✉️hello@gtlash.co — and we’ll guide you through the process.
Please note: Exchanges are subject to product availability, and the item must meet the above conditions to qualify. 💕